1. How can I place an order?
To place an order, simply browse our collection, select the items you wish to purchase, and add them to your shopping cart. Proceed to checkout and follow the prompts to complete your order.
2. What payment methods do you accept?
We accept major credit cards, such as Visa, Mastercard, American Express, and Discover. We also offer payment options like PayPal and Apple Pay for added convenience.
3. How long does shipping take?
Shipping times may vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-3 business days, and domestic shipping within the United States takes 9-11 business days. International shipping may take longer.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy or contact our customer support for more information on international shipping.
5. What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please refer to our return policy for detailed instructions.
6. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for a small additional fee. During the checkout process, you will have the option to select gift wrapping and add a personalized message for your recipient.
7. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
8. Are your products hypoallergenic?
We strive to offer hypoallergenic options for our customers. However, please read the product descriptions carefully, as some items may contain allergenic materials. If you have any specific allergies or concerns, please contact our customer support before making a purchase.
9. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing our products in bulk, please reach out to our customer support for more information.
10. How can I contact your customer support?
You can reach our customer support team by emailing [email protected] or by using the contact form on our website. We aim to respond to all inquiries within 24-48 hours.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to help make your shopping experience enjoyable and convenient!
